- It’s your right to choose who you would like to repair your vehicle. Lodge a claim with your insurance company (repairs cannot take place until the claim number has been accepted by your insurance company and allocated).
- Supply your insurance company with all details regarding the accident including the other party’s details and the police incident number.
- Bring your vehicle into Turner’s PB if it is roadworthy. If it is not roadworthy please contact us, we are happy to advise you of the process to follow.
- In most cases we can take photos of the damage and get you on your way. This takes about 5-10 minutes
- Once the repairs have been authorised by your insurance company, we will order the parts, if any are required, and send you a booking date.
- If a relief vehicle is required, we can arrange this for you (conditions apply).
- As soon as we receive the vehicle for repairs you can have total peace of mind as we handle everything from here.
- All work by Turners PB is guaranteed, we provide customers the reassurance and photo evidence that the vehicle will be restored to its manufacture’s specifications.
- You will be contacted as soon as your vehicle has been repaired, inspected, cleaned and ready to pick up.
- When picking up your vehicle we will collect any payment for additional work or excess owing on the claim if applicable. We regret vehicles cannot be released without payment.
