Insurance Process

Lodge a claim with your insurance company (repairs cannot take place until the claim number has been accepted by your insurance company and allocated).
Supply your insurance company with all details regarding the accident including the other party’s details and the police incident number.
Bring your vehicle into Turner’s PB if it is roadworthy. If it needs to be towed advise Turner’s PB and we will arrange everything for you.
In most cases we can take photos of the damage and get you on your way.
If a loan vehicle is required, we can arrange this for you (conditions apply).
Once delivered to us the damage to the vehicle will then be assessed. We will give you an estimate of how long it will take to repair and the cost.
As soon as we receive the vehicle you can have total peace of mind as we handle everything from here.
All work by Turners PB is guaranteed, we provide customers the reassurance and photo evidence that the vehicle will be restored to its manufactures specifications.
You will be contacted as soon as your vehicle has been repaired, inspected, cleaned and ready to pick up.